Frequently asked questions from our certified technicians

Frequently asked questions.

During an ice storm, should I switch off my Lennox heat pump?

When something happens to your heat pump, the first stage heat source, you should never use the emergency heat. Only do so in an emergency. For instance, if a tree is uprooted during an ice storm and damages your outdoor unit, you should turn on your emergency heat and contact an HVAC specialist.

“Inspections, Installations, Repairs & Maintenance”