Frequently asked questions from our certified technicians

Frequently asked questions.

How should a heat pump be maintained during the winter?

Here are some steps you may take to avoid snow and ice accumulation around heat pumps: Remove any debris from the object (maintain a 2-foot clearance around entire unit). When cleaning in its vicinity, turn the unit off (or “emergency heat”) and take care not to cause any harm. To remove ice and snow, never use a sharp object.