Frequently asked questions from our certified technicians

Frequently asked questions.

If it’s freezing rain, should I switch off my heat pump?

The unit’s top will freeze over in freezing rain, and in certain circumstances, the blade won’t be able to turn. Solution: DISCONNECT THE UNIT and activate the backup heating system using the thermostat’s emergency heat setting to keep the house cozy.

“Inspections, Installations, Repairs & Maintenance”