Frequently asked questions from our certified technicians

Frequently asked questions.

In the cold, can a heat pump freeze up?

When it’s cold outside, heat pumps frequently ice up.
When the pump produces heat, the refrigerant transforms into gas and condenses when it comes into contact with the outdoor coil. This condensation will freeze in the winter. The pump also features a defrosting feature as a result. An efficient heat pump operates in cycles.

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