Do you provide emergency services?
Yes, we offer 24/7 emergency services to ensure your comfort and safety.

What brands do you service?
We service a wide range of brands, including Lennox, Trane, and many others.

How often should my HVAC system be serviced?
For optimal performance, your HVAC system should be serviced at least once a year.

Do you offer maintenance plans?
Yes, we offer various maintenance plans to suit your needs and budget.

What is the lifespan of a typical furnace?
A well-maintained furnace can last up to 20 years.

Is financing available?
Yes, we offer flexible financing options to help you manage costs.

How do I know if my system needs repair or replacement?
Signs like unusual noises, frequent cycling, and increasing energy bills often indicate the need for service.

Do you offer commercial services?
Yes, we provide a comprehensive range of commercial HVAC services.

How quickly can I schedule an appointment?
We aim to schedule appointments as promptly as possible, often within 24-48 hours.

What sets you apart from other service providers?
Our commitment to quality, certified technicians, and a focus on customer satisfaction distinguish us from competitors.

Is it necessary to have my air ducts cleaned?
Yes, clean air ducts improve air quality and system efficiency.

Do you install smart thermostats?
Absolutely, we can install a variety of smart thermostats to suit your needs.

What are the signs that my AC needs repair?
Reduced cooling, unusual noises, and water leaks are common signs your AC may need repair.

Do you provide a warranty on your work?
Yes, we offer various warranties based on the service or product provided.

How can I improve indoor air quality?
Regular maintenance, air purifiers, and clean filters can improve indoor air quality.

Is it better to repair or replace my HVAC system?
It depends on factors like the age of the system, repair costs, and energy efficiency.

What types of heating systems do you install?
We install furnaces, boilers, heat pumps, and other types of heating systems.

What types of filters are available?
We offer various filters including HEPA, electrostatic, and activated carbon filters.

What is HVAC zoning?
Zoning divides your home into different areas for independent temperature control.

How do I know when my air filter needs to be changed?
Generally, air filters should be checked monthly and replaced as needed, at least every 3 months.

What is a SEER rating?
SEER stands for Seasonal Energy Efficiency Ratio and measures the efficiency of an air conditioner.

How does a heat pump work?
A heat pump moves heat from one place to another to either heat or cool your home.

Do you offer services for commercial refrigeration?
Yes, we offer services for commercial refrigeration systems.

How do I extend the life of my HVAC system?
Regular maintenance, timely repairs, and proper use can extend your system’s life.

What is an energy-efficient HVAC system?
An energy-efficient system uses less energy to provide the same level of comfort.

Can you help with ductwork design?
Yes, we can assist with designing and installing efficient ductwork.

What is a programmable thermostat?
A programmable thermostat allows you to set temperature schedules for different times of the day.

Is a bigger HVAC system better?
Not necessarily, an oversized system can be less efficient and less effective at controlling humidity.

What are the benefits of a high-efficiency system?
Reduced energy consumption, lower bills, and a smaller carbon footprint.

How do I troubleshoot my HVAC system?
Checking the thermostat, circuit breaker, and air filters can resolve basic issues.

What is radiant heating?
Radiant heating uses radiant energy to heat objects directly, often through in-floor systems.

How does a furnace work?
A furnace uses fuel or electricity to heat air, which is then distributed throughout the home via ductwork.

What’s a mini-split system?
A mini-split is a ductless HVAC system that provides both heating and cooling.

How often should I schedule HVAC maintenance?
Most systems should be checked at least once a year, though some may require seasonal inspections.

What causes an AC to freeze up?
Common causes include low refrigerant, poor airflow, or a dirty evaporator coil.

What is an HVAC blower motor?
The blower motor powers the fan that circulates air in your HVAC system.

What is a dual fuel system?
A dual fuel system uses both a heat pump and a furnace for efficient heating.

What’s the difference between an air cleaner and an air purifier?
Air cleaners filter particles, while purifiers may also remove odors and gases.

Is a heat pump effective in cold weather?
While effective in moderate climates, heat pumps may need backup heating in extreme cold.

How long does a typical HVAC system last?
A typical system can last between 15-20 years with proper maintenance.

Do you offer 24/7 emergency service?
Yes, we provide emergency services to resolve urgent HVAC issues.

How do you size an HVAC system?
Sizing involves various factors including home size, insulation, and climate.

What is an air handler?
An air handler circulates conditioned air throughout your home’s ductwork.

What is a variable-speed fan?
A variable-speed fan can adjust its speed to better control temperature and humidity.

What does AFUE stand for?
AFUE means Annual Fuel Utilization Efficiency and measures the efficiency of a furnace.

Do you service swimming pool heaters?
Yes, we offer services for various types of pool heating systems.

What are the benefits of duct sealing?
Duct sealing can improve efficiency, comfort, and indoor air quality.

What is a condensate pump?
A condensate pump removes water produced during the cooling process.

What is geothermal heating?
Geothermal systems use the Earth’s natural heat to warm or cool your home.

Do you offer financing options?
Yes, we offer various financing options to suit different budgets.

Pre-Installation

• How do I know what size HVAC system I need?
  • Proper sizing involves a series of calculations known as load calculations. Our technicians perform these to determine the right size for your space.
• What is Manual J?
  • Manual J is a protocol used to calculate the heating and cooling loads of your building. It’s a standard in the HVAC industry for determining system size.
• Should I seal my ductwork before installation?
  • Yes, sealing ductwork helps prevent air loss, enhancing the system’s efficiency.
• What is a SEER rating?
  • SEER stands for Seasonal Energy Efficiency Ratio. It measures an air conditioner’s efficiency over a season.
• What are the electrical requirements for a new HVAC installation?
  • Electrical requirements vary by system and can range from 110 to 240 volts. We’ll evaluate your current electrical setup to ensure it meets needs.
• What is a zoned HVAC system?
  • A zoned system allows you to control the temperature in different areas or zones of your building, providing more control and efficiency.
• How does air filtration affect HVAC installation?
  • Proper air filtration is crucial for maintaining indoor air quality. It is incorporated into the installation process.
• Should I insulate before installing a new HVAC system?
  • Proper insulation can improve the efficiency of your HVAC system. We recommend evaluating your insulation before installation.
• Is a pre-installation site inspection necessary?
  • Yes, a site inspection allows us to assess your specific needs and conditions.
• What is a split HVAC system?
  • A split system has components both inside and outside the building. It’s a common type of HVAC system.

During Installation

• What safety precautions are taken during installation?

  • Technicians wear personal protective equipment and follow safety guidelines to ensure a safe installation process.

• How is the old HVAC system removed?

  • The old system is carefully dismantled and removed to make way for the new system.

• What happens to the refrigerant in the old system?

  • Old refrigerant is properly reclaimed or recycled following EPA guidelines.

• How are the air handlers installed?

  • Air handlers are securely mounted in pre-determined locations to ensure optimal air distribution.

• How is electrical wiring connected?

  • All electrical connections are made according to code, using approved conduit and wiring methods.

• Is the system tested during installation?

  • Yes, the system undergoes multiple tests to verify that all components are working correctly.

• How is the outdoor unit positioned?

  • The outdoor unit is placed on a stable, level surface that allows for proper drainage.

• How are condensation lines set up?

  • Condensation lines are installed to direct moisture away from the unit and the building.

• What happens if the system doesn’t fit in the designated space?

  • Pre-installation measurements should prevent this issue, but if it arises, we’ll identify an alternate location.

• Is ductwork cleaned during installation?

  • While not part of standard installation, duct cleaning can be performed upon request.

Post-Installation

• How do I operate the new thermostat?

  • We’ll provide a comprehensive guide and hands-on demonstration on how to operate your new thermostat.

• What is the break-in period for a new HVAC system?

  • Most systems have a break-in period of about 4-6 weeks, during which some adjustments might be needed.

• How often should the new system be serviced?

  • Regular maintenance is recommended at least once a year for optimal performance.

• What kind of warranty comes with the installation?

  • Warranties vary depending on the equipment but rest assured, all installations come with a guarantee.

• Do I need to register my new HVAC system?

  • Registration is usually necessary to activate the manufacturer’s warranty. We’ll guide you through this process.

• Is a post-installation inspection necessary?

  • A post-installation inspection verifies that everything has been installed correctly and is operating as intended.

• How do I know if the system is energy-efficient?

  • Check the SEER, AFUE, or HSPF ratings on your new equipment for energy efficiency information.

• What are the signs that the installation was successful?

  • Signs include stable indoor temperatures, quiet operation, and lower utility bills.

• What should I do if I hear unusual noises?

  • Unusual noises should be reported as they could indicate a problem.

• How long will it take for the system to reach the set temperature?

  • Initial time can vary but usually, it shouldn’t take longer than a few hours.